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Scotchgard Clean Trust

Water Damage

Water Damage


AVOID HAZARDS! Your home has already suffered and the last thing you need is an injury. Be extremely careful of the deadly combination of water and electricity. Also when you’re walking around, wet carpets and floors are slippery, be cautious. Stay away from RAW SEWAGE backups because they contain nasty bacteria and can be harmful to your health.

STOP THE SOURCE! If you haven’t located the source of the water, call us immediately at 416-688-7187 and we will guide you through this (it is crucial to what to do). If you’ve stopped the source already …

TAKE IMMEDIATE ACTION: By calling New Life Cleaning and Emergency Services 24 hours a day, 7 days a week Remember time is crucial so..after you have called us and we are one our way..you should..

REMOVE FURNITURE! Wood furniture will stain carpets and these stains cannot be removed. Rust stains from metal are extremely difficult to remove and may be permanent. Ninety-five percent of water damage jobs are restorable and of the 5% which aren’t restored, most are caused by not doing this. So either move furniture that’s even near water or place something under the legs.

Water Mitigation success depends on how quickly you respond

Water DamageYou may feel helpless when a property loss occurs, but acting quickly after a loss can often help minimize the damages. Any efforts to restore property and control the loss size are increased tenfold with early mitigation application. But, Emergency Mitigation involves much more than vacuuming up excess water, nailing up a few windows, or throwing a tarp on a roof. Some companies make great efforts in mitigation restoration. But as the case with scopes and estimates, the contents portions of the loss are often ignored or approached as an afterthought. Salituro Carpet 24 Hour Mitigation Analysis Process (MAP) approaches the mitigation from a different prospective. Our approach is to concentrate on both the structure and the contents portion of the loss concurrently which greatly enhances opportunities for saving more items. Often this increases the chance of restoration by 50% or more saving more indemnity dollars. The Sole goal is to mitigate the loss situation by stabilizing and preventing further damage.

Water DamageWith our MAP process, care is taken to take preventative measures to curtail the damaging effects. Metal finishes are treated and wood finishes stabilized until arrangements can be made to remove items for restoration. Wet drywall and insulation are removed to prevent secondary damage from water. Entire roof structures or portions of damage can be Shrink Wrapped to make a weather tight cover to mitigate loss and often save unaffected areas from secondary water damage. This greatly enhances the chance of restoration.

At the same time test cleaning can be performed on items to determine if they are salvageable. This enables more accurate scopes to be performed with more accurate reserves less supplemental estimates presented.

Time is of the essence when it comes to water mitigation.

  • Within minutes – Metal (nails, screws, corner beads) begins to rust
  • Within hours – Plywood de-laminates and particle board buckles. Furniture cracks, splits, warps and stains carpet. Dyes transfer from wall coverings and rugs.
  • Within days – Mildew appears along with “musty” odor. Electronics corrode and malfunction.

SC 24 Hour Water Damage Recommendations:

Water DamageSalituro Carpet 24 Hour knows that experiencing a water loss on your property can leave you looking for solutions, and we want you to know that we’re are here to help you get back on your feet again. Most people find themselves with a lot of unanswered questions, so we have compiled this list of helpful hints and advice for you. Following these tips can help prevent further damage to your belongings and will help insure that your restoration can be completed quickly and smoothly.



  • Stop the incoming flow of water
  • Notify your property insurer
  • Ask what your responsibilities include
  • Begin the process of determining if your loss is covered and to what extent it is covered
  • Remove as much water as possible by mopping and blotting
  • Wipe excess water from wood furniture
  • Place foil or plastic under furniture legs to prevent staining
  • Hang furs and leathers to dry in a separate area at room temperature
  • If possible keep the indoor temperature under 70 degrees. Turning on air conditioning systems in the summer time will help the area dry.
  • Turn off electricity at breakers in affected areas
  • Floor length drapes should be placed through plastic hangers and hung on rods
  • Remove small rugs, boxes, books or other items that might stain carpet
  • Be extremely careful of wet and slippery floors especially when traveling from wet areas onto linoleum, tile, or wood floors
  • Move valuable paintings and art objects to dry in a safe place
  • Gather loose toys and objects from the floor
  • Keep an activity log, including a record of all contact with your insurance company
  • Keep a copy of all receipts
  • Don’t throw away removed or damaged materials until instructed by your insurance company
  • Photograph the damaged area
  • Protect repairable and undamaged items from further damage
  • Always call Salituro Carpet 24 Hour for your restorative drying needs
  • Do Not use electronics or other household appliances while standing on wet carpets or floors, especially on concrete
  • Do Not use your household vacuum as this may cause electrical shock
  • Do Not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water
  • Do Not place wet items on unaffected carpet